Robotaxi and autonomous mobility

Turn autonomous technology into a service people can actually use.

Tonći Žilić supports robotaxi and autonomous mobility programmes through Žilić Consult, connecting vehicle capability, passenger experience, fleet operations and city launch into one coherent service.

By Tonći Žilić · Head of Robotaxi at Onde ·

A robotaxi service is more than an autonomous vehicle. Booking, pickup, access, in-cabin experience, remote assistance, cleaning, charging, incident handling and local operations all affect whether the service works.

Tonći Žilić is Head of Robotaxi at Onde, with earlier ride-experience and infotainment product work at Project 3 Mobility / Verne. This consulting work connects autonomous ride-hailing strategy, passenger experience, fleet interfaces and launch readiness. Availability and conflicts with his current role are checked before an engagement.

When this is useful

  • A programme needs an end-to-end customer and service definition.
  • Vehicle, app, fleet and operations teams have disconnected requirements.
  • A city launch requires integrated readiness and decision gates.
  • Leadership needs an independent product or programme review.

Typical outputs

  • Service proposition and target use cases
  • End-to-end rider journey and service blueprint
  • Cross-system product requirements and ownership map
  • Fleet, support and operational readiness model
  • Launch gates, scenario reviews and programme risks

Method and limitations

How the work is grounded

Work is grounded in the intended operating domain, customer journey and service responsibilities. Technical capability is treated as an input to the product, not evidence that the complete service is ready.

Material conclusions distinguish sourced facts, client evidence, observations, estimates and professional recommendations. See the methodology and source policy.

Common questions

Do you develop autonomous-driving software?

No. The focus is product, programme, rider experience, service operations and launch integration around the autonomous-driving system.

Can you support a specific city launch?

Yes, subject to scope and access. Local regulatory and legal conclusions must be confirmed by qualified local authorities or advisers.

Have a product, market or growth decision in front of you?

Send me the situation, the decision and the timeline. I will tell you directly whether I can help and suggest the smallest useful engagement.